Alfamart Service Quality Improvement Training for Android EDC

Author
doddy ronald
Date
2022-11-03
Post Type
News
Category
Product Update
Bogor, 05/11 - PT. Mitra Transaksi Indonesia (Yokke) introduced one of the latest products, namely the Android Electronic Data Capture (EDC) machine. This Android EDC can be integrated with various other services such as POS (point of sales) systems, merchant applications, as well as promotion and loyalty platforms.
Android EDC can also accept more payment alternatives using QR Payment, contactless and wearables.
Currently, Yokke as the developer of the Android EDC machine used by PT Sumber Alfaria Trijaya, Tbk (Alfamart), plans to place Android EDC in a number of its stores to facilitate the payment process for customers in shopping.
In this training with Alfamart, Yokke introduced the menus and features in EDC, such as sale, prepaid, settlement, QRIS and other features available on Android EDC.
The activity which was held on Thursday, November 3, 2022 at the Alfamart office located in Cileungsi, Bogor, was attended by around 100 participants consisting of staffs and cashiers. The training is a series of activities that are one of Yokke's programs in order to introduce Android EDC to merchants who have collaborated.
This activity was closed with a Q&As session and a discussion about problems in the field at this time so that suggestions for development in the future. It is hoped that this work unit training activity can improve the quality of employee service to Alfamart customers.