Surakarta, 18/04 -&nbsp;Yokke CEO Sylvia Novieta was honored as one of InfoBank magazine's 500 Most Outstanding Women 2026 on Friday (18/4), in Surakarta, Central Java. This award aim as a recognition for women who have demonstrated leadership and bring impact on the Indonesian economy through the financial industry.
The assessment was based on company performance metrics, the position on company, leadership experience, and contributions to the company, as well as contribution for the industry in general. Overall, this recognition provides a snapshot of outstanding women in Indonesia who are able to shape the industry.
In the assessment, CEO of Yokke Sylvia Novieta was recognized for her strong contribution in driving the Indonesian economy. Her leadership at Yokke also has driven the company to a sustainable growth and keep the company to always being relevance in the financial services industry.

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Yokke CEO Sylvia Novieta Named as 500 Most Outstanding Women 2026 

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Jakarta,28/04 -&nbsp;When people ask, why do you choose a brand over the rest of all? Some people will prefer a brand because of its product and its quality. But if we dig down deeper, a reason that is less important is about the aftersales services to the customer, namely customer services.
Research by HubSpot found that about 93% of customers who feel satisfied by the services of customer services tend to be loyal customers. Means, the role of the customer services team is very crucial for the trust level of a service. A brand reputation also can be influenced by how they treat their customer.&nbsp;
Through the CS team, we also can understand how an institution treats their audience. Here are about how important the customer services team for a brand:
1. Settle the customer constraint
There will be a period when a customer needs some assistance while using a service. That&rsquo;s the time for the customer services team to take part in solving their problem with a prominent solution.&nbsp;
2. Tell about the products and services
Before a purchase, potential customers will find out more about a product and service from the company. A proper explanation by the customer services team will encourage them to finish the purchase.&nbsp;
3. Improve the customer satisfaction
The customer service team as the corporate frontliner has a significant role to improve the customer satisfaction through a prime aftersales services
4. Maintain Customer Loyalty
A solid services will encourage a customer to stay on board at a brand and continuously using its product
5. Managing corporate reputation
Corporate reputation is always linear with customer satisfaction. When a customer feels satisfied, so does the reputation that will be having a good point.&nbsp;
Bringing services for customers always is our commitment that can be accessed 24 hour every day. For more information, call 24/7 HiYokke services at 1500236, email <a href="mailto:hiyokke@yokke.co.id">hiyokke@yokke.co.id</a>, and WhatsApp +62 81140-14021. For Bank Mandiri customers, please contact Mandiri merchant services at 14021 and WhatsApp +62 81140-14021.

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More About Customer Services and Its Significance for Corporate

Jakarta, 07/04 -&nbsp;Money as a main payment tool in Indonesia has been set as a state symbol. In that matter, the usage must be appropriate and unable to be used arbitrarily. Before the Rupiah, state official currency, Indonesia had 4 currencies that were valid to be used for transactions.
Based on notes from Ministry of Finance, excluded the currency in the kingdom era, 4 currencies that valid in Indonesia in the beginning of independence era were the residual currencies from the colonial period of Netherland and Japan, which is De Javasche Bank, De Japansche Regeering, Dai Nippoon Emisi, and Dai Nippor Teikoku Seibu. As of 1946 Indonesia started printing its very own currency, called ORI (Oeang Republik Indonesia).&nbsp;
Military aggression to Indonesia in the post-independence era caused ORI difficulty to be circulated and its intrinsic value decreasing. Because of it, President Soekarno ordered the publishing of ORIDA (Oeang Republik Indonesia Daerah), so every region in Indonesia such as Java and Sumatera has their own currency.&nbsp;
By 1953 Indonesia had a new official currency called Rupiah (Rp), after the establishment of Bank of Indonesia (BI), formerly named De Javasche Bank. BI had an authority to publish money in denomination Rp 5, meanwhile money with denomination below Rp 5 was authorized by the Indonesian Government. As per 1968, fully assign BI as the only institution who have authority to publish official money in Indonesia.&nbsp;
As of today, Rupiah has physically developed to adjust with current development. In 2015, financial transaction trends started turning into digital methods. Transactions through digital wallet, payment gateway, to digital banking continue spreading and became more favored by the society because of its ease.&nbsp;
On those facts, BI facilitated the trend by developing the new authorization of digital transaction methods. The usage of digital money was also to answer the people's needs of a more simple and safer transaction.
Yokke as payment service provider also contributed in presenting a system that was able to support a secure and reliable transaction. Through an EDC machine with various features, Yokke is able to help the transaction needs such as debit card, credit card, and QR code.
Other features such as foreign currency transactions also can be processed through Yokke services. For more information, call 24/7 HiYokke services at 1500236, email <a href="mailto:hiyokke@yokke.co.id">hiyokke@yokke.co.id</a>, and WhatsApp +62 81140-14021. For Bank Mandiri customers, please contact Mandiri merchant services at 14021 and WhatsApp +62 81140-14021.

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History of Money: The Usage and Transaction History in Indonesia

Jakarta, 05/03 -&nbsp;Livin Fest Heritage Raya 2026 is held to enliven the month of Ramadan through heritage-themed activities embraced as a lifestyle. The exhibition features hundreds of both domestic and international tenants, carefully curated for the premium category.
Taking place at the Ballroom of The Ritz-Carlton Jakarta, Pacific Place, this event is also organized to support the growth of Indonesia's creative industry. Yokke fully supports Livin Fest Heritage Raya 2026 by providing payment services that deliver a seamless and delightful transaction experience.

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Experience Seamless Payments with Yokke at Livin Fest Heritage Raya 2026

Jakarta, 04/03 -&nbsp;Fashion enthusiasts are surely familiar with Glamlocal, a regularly held bazaar-style exhibition. This time, Glamlocal returns with the Ramadan Series 2026 theme as part of a curated modest fashion series taking place at Pondok Indah Mall, Grand Indonesia, and Grand Metropolitan Bekasi.
This exhibition features selected local brands presenting exclusive collections that are only available during the event. Yokke, as a payment service provider, fully supports this event by delivering a secure and reliable payment system.

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Fun and Worry-Free Shopping! Yokke Brings Hassle-Free Payments to Glamlocal!

Jakarta, 04/02 -&nbsp;The largest handicraft exhibition in Southeast Asia, The 26th Jakarta International Handicraft Trade Fair (INACRAFT) 2026, was held at the Jakarta International Convention Center (JICC) Senayan from February 4&ndash;8, 2026. With the theme "From Smart Village to Global Market" and highlighting the concept of "Exploring and Celebrating Womenpreneurs in Craft", INACRAFT serves as a premier platform for female artisans and creative entrepreneurs who have long been the backbone of the national craft industry.
INACRAFT 2026 featured more than 1,000 exhibitors, including artisans, craftsmen, MSMEs (Micro, Small, and Medium Enterprises), SOE fostered partners, and Regional Government Agencies across Indonesia. Yokke, as a leading payment service provider, played a vital role in ensuring smooth transactions throughout the event by providing highly reliable EDC machines.

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INACRAFT 2026 Makes a Comeback! Yokke Delivers Seamless Transactions for Indonesian Craft Enthusiasts

Jakarta, 16/10 - Bank Mandiri (persero) Tbk held an event called Livin&rsquo; Fest 2025 as part of its 27th anniversary celebration. Yokke as the most comprehensive payment system provider Indonesia participated in the event to make the nation-scale event successful.&nbsp;
As a provider of EDC machines to fully support Bank Mandiri transaction activity, Yokke also participates to ensure the smoothness of the transaction by all tenants that participate in Livin&rsquo; Fest 2025. The event to celebrate Bank Mandiri&rsquo;s birthday was officially begun at the event held in 16 - 19 October 2025 at NICE, PIK 2, Jakarta.&nbsp;
The Livin&rsquo; Fest 2025 involves hundreds of tenants from various business sectors such as culinary, fashion, automotive, property, and tourism. The variety of features by the EDC machine of Yokke, as well as debit card transaction, credit card transaction, up to QRIS, also helps in bringing a simple and reliable transaction experience, both for tenants and visitors.&nbsp;
Besides the event in Jakarta, Livin&rsquo; Fest 2025 also held in other major cities, namely Medan, Bandung, Palembang, Surabaya, Denpasar, Makassar, Balikpapan, Semarang, and Jayapura. The support by Yokke to the event shown by involving its tim called Area Desk Office where located in major cities across Indonesia. Yokke&rsquo;s participation in Livin&rsquo; Fest 2025 is also part of our commitment in collaboration with Bank Mandiri and connects businessmen in the creative sector, SMES, and nation-scale business in one ecosystem.&nbsp;
In addition to its support by providing EDC machines, Yokke also participated in opening its own booth as part of collaboration with Mandiri Capital Indonesia. The collaboration was done by showcasing its services such as EDC machine, card dongle, and also KiosK as an automatic transaction machine. Meanwhile Mandiri Capital Indonesia was introducing the startup company as its business investment portfolio.&nbsp;
As of Yokke, bringing a simple transaction for the Indonesia society and business person is a part of our implementation of the vision to be the most advanced payment system provider in Indonesia. The commitment is also powered by its reliability technology in payment services and its customer services that are ready to assist our business partners 24 hours per day.&nbsp;

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Yokke Supports Livin’ Fest 2025 as Festivity of Bank Mandiri’s 27th Anniversary

Jakarta, 19/09 -&nbsp;Responsibility in business matters is not only burdened to the business owner. There is also a customer&rsquo;s part that is also important for development and sustainability of the business sector. Customers as part of the core business activity&rsquo;s ecosystem have rights that are covered by the law. In that matter, customers also have their own responsibility for the business activity.&nbsp;
In the business process, customers are involved almost in every business stage. Start from choosing goods, doing transactions, to participate in after sales service. When the business owner requested to provide prime services, customers had their own responsibility to be patient and careful.&nbsp;
Here are things that you can do as a responsible customers:
1. Validate Information Checking information of the product must be done so you can ensure that things you will buy are correct and in accordance with your needs. Moreover, ensure you buy things from a trusted seller.&nbsp;
2. Goods Quality Ensure that you always buy things that are appropriate to trade. Avoid buying imitation things, or pirated goods.&nbsp;
3. Data Safety To protect our personal data, it&rsquo;s proper to ensure that our data is used for transaction matters, and you already approved it.&nbsp;
4. Be Wise to Select Information Being sceptical of the information can protect us for any disadvantages. Not every information is worth trusting.
By understanding these principles, we will be more skilled to be responsible customers. A responsible customer will bring a healthy business ecosystem, so can be contributed to the development of business sectors.&nbsp;
As a payment service provider company, Yokke is ready to help you and your customer to be more responsible. All Yokke&rsquo;s services are already globally certified for data security. For more information, call our 24/7 HiYokke team at 14021, WhatsApp 0811 40 14021, or email <a href="mailto:hiyokke@yokke.co.id">hiyokke@yokke.co.id</a>.&nbsp;

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Important: Know What To Do As a Customer

Jakarta, 03/09 -&nbsp;In the digital world, the function of passwords is very significant. The chain of words looks like a padlock to seal the fence, if the padlock is too weak so the fences can be breached. So does the password, if too easy to be guessed so your digital access can be entered by other people. That will be disastrous if the access breached regarding our financial access, without underestimating the effect of the other access breached.&nbsp;
As stated by GoodStats, in 2024 there were 21 million email accounts in Indonesia that successfully hacked, ranking number 3 in ASEAN. About 30% of the root of the hacking caused by the password configuration is too weak so it is too easy to guess. Some people are reluctant to use different passwords because they are afraid to forget it since they have so many digital accounts.&nbsp;
Shamefully it is the main cause of private account hacking issues. The hacker needs 2 hours to break a password with 5 new characters combination. Even they only need a second to hack a password with a weak and general combination. Be hasty to replace your password if you use these configurations: &ldquo;123456&rdquo;, &ldquo;Qwerty&rdquo;, &ldquo;password&rdquo;, &ldquo;bismillah&rdquo;, or &ldquo;rahasia&rdquo;, since those templates will be the first to be hacked.&nbsp;
Here are tips to prevent hacking on your accounts: 1. Avoid things that related to your specific info such as real name and birth day 2. Use symbol configuration such as&nbsp; #, @, *, or &amp; so your password will be harder to identify 3. Use punctuation as additional option such as !, ?, or / 4. Make different password for different digital accounts such as email, mobile banking, or social media 5. If you worry to forget the password, use third party services for password manager 6. Activate Two Factor Authentication so once someone breach your account, you can detect it at the earliest 7. Replace your password periodically, best practice is once in three months
Using a weak password is like inviting any hacker to break into your personal account. The risk is not only that your personal data can be leaked, but also can bring you a financial loss. Not to mention if you are an employee, that your company information can be leaked as well. Be more sensitive about your personal cyber security to ensure your data safety.

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Same Password For Multiple Account, Beware of Hacking

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